FAQ
Straight answers.
Do you guarantee profits?+
No — and you should distrust anyone who does. We sell software and engineering, not financial advice or guaranteed returns. Trading carries substantial risk of loss. We focus on robust risk controls, realistic backtests, and transparency.
Who holds the funds?+
You do. Bots run on your own exchange/broker account using API keys you control. We never take custody of funds, never pool capital, and never trade on your behalf.
What markets do you support?+
Crypto first (Binance, Bybit, OKX, Hyperliquid and other CCXT-supported venues) and forex/CFDs via MetaTrader 5 / cTrader. Tell us your venue in the order form.
How do you prove a strategy works before I pay in full?+
Every build includes an out-of-sample, walk-forward backtest with realistic fees and slippage, plus a 30-day paper-trading demo. You only pay the final balance after sign-off.
Do I get the source code?+
Starter and Pro deliveries include the bot and deployment docs. Source-code ownership and white-label licensing are available on Custom engagements.
How long does a build take?+
Starter builds typically take 1–2 weeks; Pro 2–4 weeks; Custom is scoped per project. Timelines are confirmed in your fixed quote.
How do payments work?+
A 50% deposit starts the build; the balance is due on sign-off before deployment. We accept card (via Stripe) and crypto.