πŸ“š Help Center β€” PrimeTrade Pro

1. Getting Started πŸš€

How to Login:

  • Use the credentials provided after your signup.
  • Go to your server login page and enter your username and password.

Accessing Server Details:

  • Navigate to My Account β†’ Server Details from your dashboard.
  • You will find:
    • Your personal PrimeTrade Pro Webhook URL
    • Server IP / Login credentials (if provided)

2. How PrimeTrade Pro Works ⚑

Your TradingView Strategy:

  • You design and control your own trading strategies inside TradingView.
  • PrimeTrade Pro does not provide Buy/Sell signals.

Webhook URL Usage:

  • You will receive a dedicated Webhook URL inside your Server Details.
  • Set this Webhook URL inside TradingView Alerts.

Automated Execution:

  • When your TradingView alert triggers, the signal will be sent instantly to your PrimeTrade Pro server.
  • Our server will automatically execute the order based on your predefined settings.

3. Setting Up Alerts on TradingView πŸ“ˆ

Steps to Create Alert:

  1. Open your chart and select your strategy/indicator.
  2. Click on β€œCreate Alert”.
  3. Under “Webhook URL” field, paste the URL from your Server Details.
  4. In “Message”, provide message as below:

Message SentWhat PrimeTrade Pro Server Does
buycallBuys a Call Option (no need to exit anything first)
buyputBuys a Put Option
sellcallSells (shorts) a Call Option
sellputSells (shorts) a Put Option
exitbuycallFirst closes all existing open positions (BUY/SELL CALL/PUT) βž” then opens a fresh Buy Call
exitbuyputCloses all positions βž” then opens a fresh Buy Put
exitsellcallCloses all positions βž” then opens a fresh Sell Call
exitsellputCloses all positions βž” then opens a fresh Sell Put

Important:

  • Always test your alert setup carefully in paper trading mode before live trading.

4. Risk Management πŸ›‘

You are in full control:

  • You decide trade quantity, stop loss, take profit etc.
  • PrimeTrade Pro only executes orders as per the alerts you configure.

Suggested Tips:

  • Start with small positions first.
  • Always maintain proper risk management.
  • Avoid trading during high-impact news unless fully tested.

5. Troubleshooting πŸ”§

Common Issues:

  • Alert not firing: Check TradingView settings.
  • Webhook error: Recheck your webhook URL in the alert.
  • Order not placed: Verify your server is running and connected.

πŸ“¬ Need Help?

If you face any issues, you can raise a Support Ticket on the Support Page.
Our team usually replies within 24 business hours.

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